Delivery & Terms – How to Order Garment Trims from Metex

How to order garment trims from Metex: inquiry, offer, sample, confirmation and delivery – typically within 10–15 days, in Bulgaria and abroad.

This page explains how ordering garment trims from Metex works, from your first inquiry to delivery. We supply sewing factories, apparel and home-textile manufacturers, brands and designers in Bulgaria and abroad. The specific terms for each project are confirmed in our offer.

How ordering works

  1. Inquiry. Send us an inquiry through the website form or basket, call +359 893 740 707, message us on Viber/WhatsApp or email info@metex.bg. Tell us the item, size, colour, approximate quantity and your target date.
  2. Offer. We prepare an offer with the available options, terms and delivery time.
  3. Sample or prototype. Where needed – especially for logo, dyed or covered items – we make a sample for your approval.
  4. Confirmation. Once you approve the offer and sample, the order is confirmed.
  5. Production and delivery. We prepare or produce the items and deliver them to your factory or warehouse.

Delivery time

Delivery typically takes 10–15 days. Lead time depends on the product, the quantity and the level of customisation – logo work, dyeing to your shade or button covering all add time. We confirm the exact lead time in the offer so you can plan your production.

If you are working to a tight schedule, mention it in your inquiry and we will tell you what is realistic for that item.

Samples and sampling

We offer fast sampling so you can check colour, size and feel before you commit. A sample is particularly useful when you are:

  • matching a trim to a specific fabric or garment colour;
  • ordering a logo or custom-designed item;
  • testing a new button, zipper or label for a collection.

Sampling terms are available on request.

Custom and logo orders

We produce trims with your logo – such as logo buttons, woven and cardboard labels made to your brief – and offer button dyeing, covering and engraving. To prepare an accurate offer and sample, please send us:

  • your logo as a vector file (AI, EPS, PDF or SVG);
  • the required sizes of the item and the logo;
  • colours – ideally as Pantone references or a physical colour swatch;
  • the garment type and fabric the trim is intended for.

No finished artwork yet? We can help develop labels based on your brief.

OEKO-TEX® and GRS certificates

Our range includes products with OEKO-TEX® and GRS certificates:

  • OEKO-TEX® – a certification system for textile products confirming they have been tested for harmful substances.
  • GRS (Global Recycled Standard) – an international standard for products with recycled content that also covers responsible production requirements.

Not every item is certified. If your brand or customer requires certification, say so in your inquiry and we can confirm which items carry a certificate.

Delivery in Bulgaria and abroad

We deliver garment trims throughout Bulgaria and internationally. Shipping method and costs depend on volume and destination and are set out in the offer. For international orders, please include the country and delivery address in your inquiry.

Quantities and pricing

Prices and minimum quantities are available on request, as they depend on the model, material, size, quantity and customisation. We also accept small minimum quantities, which suits brands, designers and shorter runs as well as large manufacturers. Send us your order details and we will come back with a specific quote.

Get in touch

For a quote, a sample or any question about our terms, call +359 893 740 707, email info@metex.bg or use the form on our contact page.

FAQ

Frequently asked questions

What is your delivery time?

Typically 10–15 days. Lead time depends on the item, quantity and customisation, and the exact term is confirmed in our offer.

Can I get a sample before ordering?

Yes. We offer fast sampling, especially for logo and custom-designed items. Sampling terms are available on request.

What is your minimum order quantity?

We accept small minimum quantities. The exact minimum depends on the item and customisation and is confirmed on request.

Do you offer OEKO-TEX® or GRS certified products?

Yes, our range includes products with OEKO-TEX® and GRS certificates. On request, we can confirm which items are certified.

Do you ship outside Bulgaria?

Yes. We supply customers in Bulgaria and abroad, and shipping terms are set out in the offer.

Quotes and samples

Send an inquiry or request a sample

Tell us the product type, size, colour, quantity and the garment it is for. A photo, sketch or logo file helps.

Send inquiry